1. Introduction
At Ramany Tech, we are dedicated to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or enroll in the "Splunk Data Admin - Advanced - Day 1 to Day 100" course. By using our website, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
- Personal Information: Includes your name, email address, phone number, and payment details collected during course enrollment.
- Usage Data: Details about your interactions with our website, such as IP address, browser type, and pages visited.
- Cookies: Our website uses cookies to enhance user experience and analyze site performance.
3. How We Use Your Information
- To process course enrollments and facilitate payments.
- To provide course updates, support, and resources.
- To send promotional emails (if you have opted in).
- To analyze website usage and improve our services.
4. Data Protection
We prioritize the security of your information. Payment details are processed securely through trusted third-party gateways, and sensitive financial data is not stored on our servers.
5. Third-Party Sharing
Your personal information will not be sold or shared with third parties, except as required for payment processing or as mandated by law.
6. Your Rights
You have the right to access, update, or delete your personal information. For assistance, please contact us at ramany.muthusamy@ramanytech.in.
7. Contact Us
If you have any questions about this Privacy Policy, please reach out to us at:
Refund Policy
At Ramany Tech, we strive to deliver exceptional value through our courses. However, we understand that situations may arise where you need to request a refund.
1. Eligibility for Refund
- Refund requests must be made within 7 days of purchase.
- Extensive use or download of course materials (videos, documents, and resources) may disqualify the refund request.
2. How to Request a Refund
- Email your refund request to ramany.muthusamy@ramanytech.in with the subject line "Refund Request."
- Include your name, email address, payment receipt, and a brief explanation for the refund request.
3. Refund Process
- Refund requests will be reviewed within 3 business days.
- Once the refund is approved it will be processed and credited within 7 working days to end customer.
- Refunds will be credited to the original payment method.
4. Non-Refundable Items
- Refunds are not available after the 7-day period.
- Payments for personal coaching or live sessions are non-refundable once availed.
5. Contact Us for Refunds
For further assistance regarding refunds, reach out to us at: